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TERMS & CONDITIONS OF USE

By entering the "100% Appliances" Website, you acknowledge that you have read, understood and agreed with the following terms and conditions of use. Appliance Connexion Limited ("ACL") reserves the right to modify these terms and conditions as and when necessary.

  • All documents, visuals, animations, and graphics contained in the "100% Appliances" Website are the property of Appliance Connexion Limited.

  • The "100% Appliances" Website is protected by copyright. You may print out documents or pages for your individual/ company use, but no unauthorised distribution or making available to the public (whether in print or electronic form) of any data contained within this Website is permitted without prior written consent from ACL.

  • The right to edit or delete any documents, information or other content appearing on the Website is at the discretion of ACL.

  • The "100% Appliances" Website may contain links to other websites. ACL is not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by ACL. Inclusion of any linked website on "100% Appliances" Website does not imply approval or endorsement of the linked website. If you decide to leave the "100% Appliances" Website and access third party sites, you do so at your own risk.

  • You may not create a hypertext link to any page on this Website without ACL's prior consent. The creation of the hypertext link without ACL's approval is a breach of its intellectual property rights and actionable by ACL. If you create a link to this Website, you remain fully responsible for any consequences of that link, whether direct or indirect and you will be liable to ACL for all loss, damage, liability, costs or expense incurred by ACL arising from the link.

1) About Us

This website is owned and operated by Appliance Connexion Limited on behalf of its "100%" stores.

All goods bought through this website are sold by the 100% store nominated by the buyer during the purchase process. Appliance Connexion Limited provides this website only as a market place where buyers can shop for goods from 100% stores. All payments made for goods through this website are passed on to the 100% store that has sold the goods.

Appliance Connexion Limited does not act as an agent for the 100% stores and accepts no claim or liability for goods purchased through this website. All issues relating to a purchase must be directed to the 100% store that supplied the goods in the first instance. However, Appliance Connexion does provide a dispute process. See the section on disputes, below.

If you wish to contact us please:

Phone: + 649 579 6960 Monday – Friday between 8.30am – 5.30pm

Fax: +649 579 5526

Email: contactus@100percent.co.nz

If you wish to contact us outside office hours please do so via email and we will respond to all queries on our return.


2) Content

While we endeavour to supply accurate information on this site, errors and omissions may occur. Appliance Connexion Limited does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Appliance Connexion Limited reserves the right to make changes to the content on this site and these terms and conditions at any time and without notice.


3) Placing an Order

When you place an order through this website, you are making an offer to buy goods from the 100% store that you have nominated.

We will send you an e-mail to confirm that we have received your order and that it has been forwarded to your nominated 100% store for acceptance and delivery. Payment for the goods must be made at the time that you place your order. In the unlikely event that the goods are no longer available, you will be advised and your payment will be refunded in full.

An order is made on our website by placing a product in your shopping cart and proceeding through our checkout process which includes giving us the name of your nominated 100% store, delivery, billing and any other relevant details.

The final step consists of a confirmation page with full details of your order, which you are able to print as a record of your order. We will also email you with confirmation of your order.

We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently or where there has been a gross accidental error in the listing, description or pricing of the goods.


4) Payment options

Payment is accepted with the following credit cards:

  • Visa
  • MasterCard

5) Pricing

All prices listed on 100% website are in New Zealand dollars and are inclusive of GST. While we endeavour to ensure that all prices are correct when published, we reserve the right to amend the prices where an error has occurred.

Also note, these prices listed are available online only as pricing may vary in-store.


6) Website and Credit Card Security

We want you to have a safe and secure shopping experience online. All payments via our sites are processed via the secure DPS payment gateway which secures your credit card information.


7) Delivery and Delivery Charges

Your goods will be supplied by your nominated 100% store and will be available for collection from it or delivered by it, in accordance with your instructions given when you placed your order. You can change your delivery instructions at any time by contacting your nominated 100% store and quoting your order number. Your 100% store will be able to advise you on what, if any, additional charges will apply.

At this time, we only deliver to New Zealand addresses excluding P O Boxes.

Please note that a signature is required for all deliveries. The goods become the recipient’s property and responsibility once they have been signed for at the time of delivery. If goods are lost or damaged in transit, please contact us within 7 business days at contactus@100percent.co.nz


8) Delivery Period

The 100% stores will endeavour to ensure that orders will be available for collection or dispatched within 2-5 business days of the order being placed. You will be advised by your 100% store when the goods arrive if you have arranged to collect them.

To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your goods.

For any enquires please call +649 579 6960 or your nominated 100% store (refer to your order confirmation)


9) Returns and Refunds

If you are shopping in one of our 100% stores, we would make sure you are purchasing the correct appliance for your new home by asking you the right questions. However, this is not as easy when you order online. If you need help or have questions about any products please contact us first, before you purchase online.

If you do purchase online and want to return the product you purchased, please note that there is no legal requirement for us to accept returned goods if you have merely changed your mind. However, we may accept certain goods back if they are returned unopened, unused and in original undamaged condition within a period of 7 days only. Contact us first to see if this applies to the goods that you wish to return.

Unfortunately, software, personal hygiene products and headphones may only be returned if they are faulty. They cannot be returned simply because you have changed your mind about them.

You are also entitled to all guarantees and rights to return faulty goods that may be given by the manufacturer of the goods and by law except where excluded in these terms and conditions.

To discuss any of the above with us please call on 649 579 6960 or your nominated 100% store (refer order confirmation)


10) Exclusions to the Consumer Guarantees Act 1993

The guarantees under the Consumer Guarantees Act 1993 are excluded for all purchases of goods made for business purposes. However any manufacturer’s warranty and the Sale of Goods Act 1908 will continue to apply.

For extra piece-of-mind consider purchasing an extended warranty.


11) Intellectual Property

100% owns all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.

100% welcomes the use of this site for personal use, non-commercial use, research or study - provided that the user acknowledges all copyright and other notices contained in the content.

We advise that you may not copy or display for redistribution to third parties or for commercial purposes, any portion of this site without the express permission of 100%.


12) Links

Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by 100% and are not under the control of 100%. The links are only provided as a convenience, and do not imply that 100% endorses, checks, or approves of the third party site. 100% is not responsible for the privacy principles or content of these third party sites. 100% is not responsible for the availability of any of these links.


13) Disputes

Where you have a dispute with a 100% store over goods purchased from it through this website and it has not been resolved to your satisfaction, you may ask Appliance Connexion Limited to investigate provided no more than 3 months has passed since your purchase. Appliance connexion will attempt to mediate between you and the 100% store in a fair and honest manner. However, it does not provide any assurance that it will provide you with any particular outcome nor shall it be liable to you for any costs that you may incur during the process.

You are also entitled to withdraw your dispute at any time and to use any other complaint process that you may wish.


14) Jurisdiction

This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.


15) Privacy

Your privacy is important to us and we will take all reasonable steps to ensure that information held is secure.

Customer information is shared only with the customer’s nominated 100% store and as necessary to provide the services offered through this website.

Our website uses a completely secure checkout page to process your private payment details. We use DPS to process credit card payments.

The information is held by:

Appliance Connexion Limited
Building 10, Central Park
666 Great South Road
Greenlane, Auckland
New Zealand


16) Changes to this Agreement

100% reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.